Frequently Asked Questions (FAQ)

1. How long will it take for my order to arrive?

Orders typically ship within 2-3 business days. Delivery time depends on your location, but most customers can expect their order to arrive within 5-7 business days.

2. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery times will vary depending on your location.

3. Can I return or exchange a product?

Yes, we accept returns within 30 days of purchase. Please ensure the item is unused and in its original packaging for a full refund or exchange.

4. What if my product is damaged or defective?

If your product arrives damaged or defective, please contact us immediately at support@huxrova.com. We will arrange for a replacement or refund.

5. Do you offer warranties on your products?

Yes, our products come with a 1-year warranty against manufacturer defects. Please contact customer support for warranty claims.

6. How can I contact customer support?

You can reach our customer support team by going to our Contact Us page. We typically respond within 24-48 hours.

7. Can I change or cancel my order after placing it?

Once an order is placed, it is processed quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately, and we will do our best to assist you.