Refund & Return Policy

At HuxRova, we strive to provide high-quality products and exceptional customer service. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

  • Return Window: Items can be returned within 30 days of delivery.

  • Condition: Products must be unworn, unwashed, and in their original packaging with tags attached.

  • Non-Returnable Items: For hygiene reasons, certain items like bodysuits, shapewear, and undergarments are final sale unless defective.

Refunds

  • Once your return is received and inspected, we will notify you of the approval status.

  • Approved returns will be refunded to your original payment method within 5-7 business days.

  • Shipping costs are non-refundable unless the return is due to a product defect or error on our part.

Exchanges

  • We currently do not offer direct exchanges. If you need a different size or color, please initiate a return and place a new order.

How to Start a Return

  1. Contact our Customer Support Team at [Insert Contact Info] with your order number and reason for return.

  2. Our team will provide you with a return authorization and detailed instructions.

  3. Securely package the item and ship it back using the provided instructions.

If you have any questions, feel free to reach out — we're here to ensure you love your HuxRova experience!

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